Privacy Policy

PADHODELHI.COM is a digital exam preparatory platform under the ownership of M/S MADHU ENTERPRISES. We conduct online test series and provide study materials for students preparing for entrance examinations such as CLASS NURSERY TO CLASS 12th, NEET, IIT-JEE, DUET, JSTS, JNVET and many others. We respect your privacy and are committed to protecting your personal information.

Note

This Privacy Policy is subject to change at any time without prior notice. By accessing or using PADHODELHI.COM, you agree to be bound by this Privacy Policy and its Terms of Use. If you do not agree, please do not access or use the website.

Collection and Use of Personal Information

PADHODELHI may collect personal information including but not limited to:

• Name
• Email address
• Mobile/Phone number
• Date of birth
• Address
• Educational and professional details
• Information shared through social media
• Responses to surveys, quizzes, contests and promotional activities

Your personal information will not be disclosed to third parties except where required to provide services, including employees, affiliates, service providers, technical partners, educational collaborators and communication service providers, all of whom are bound by confidentiality obligations.

Disclosure of Information

PADHODELHI / MADHU ENTERPRISES reserves the right to disclose personal information in the following circumstances:

• To comply with applicable laws, regulations or legal processes
• To prevent fraud, identity theft or illegal activities
• To operate business activities or joint/co-branded services
• In case of merger, acquisition or restructuring of the business
• To protect the rights, property or safety of PADHODELHI, its users or associates

Email & SMS Communication

We may use your email address and contact number to send updates, notifications, offers and service-related information. You may unsubscribe at any time using the unsubscribe link provided in our emails or by sending a request to:

Email: support@padhodelhi.com

Phone: 7838556253

Use of Cookies

PADHODELHI uses cookies to enhance user experience, recognize returning visitors and compile anonymous usage statistics. Cookies do not personally identify users.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

IP Address

Your IP address may be used for server troubleshooting, security monitoring and statistical analysis to improve user experience.

Payment Security

PADHODELHI does not store any payment information. Payments are processed through secure third-party payment gateways. PADHODELHI / MADHU ENTERPRISES is not responsible for the privacy practices or data handling of such third-party payment providers.

Third-Party Websites

Our website may contain links to external websites. PADHODELHI is not responsible for the content or privacy practices of such third-party websites.

Course Creation Policy

• Course creators are solely responsible for their content
• PADHODELHI reserves the right to review, approve or remove any content
• Technical support is provided, but content accuracy is the creator’s responsibility
• Promotion of courses is not guaranteed
• Paid courses require a separate service agreement and approval

YouTube & Facebook Integration

PADHODELHI complies with Google/YouTube Terms of Service. Users logging in via Facebook may share basic profile information such as name, profile picture and email address.

To remove such data, users must request account deletion via email.

Refund & Cancellation Policy

Refund requests can be made within 24 hours of purchase by contacting support@padhodelhi.com. Refunds will be processed to the original payment method. A refund can be claimed only once and is subject to usage limits.

Account Deletion & Data Removal Policy

Students/users have the right to delete their account and request removal of their personal data from PADHODELHI.COM at any time.

How to Delete Your Account

Users can delete their account using either of the following methods:

• Self-Service Account Deletion

  Users can directly request account deletion by visiting the following link:

  https://padhodelhi.com/account/delete/privacy-policy

  After submitting the request, the account and associated data will be permanently deleted within 7 working days.

• Email Request

  Users can send an email request to:

  Email: support@padhodelhi.com

  Include the subject line "Account Deletion Request" and provide your registered mobile number or email address. The account and associated data will be permanently deleted within 7 working days.

Data Deletion Timeline

Once the request is verified, the user's account and associated personal data will be permanently deleted from our systems within 7 working days, except where retention is required by law or for legitimate business purposes (such as compliance with legal obligations).

After deletion, the user will no longer be able to access their account, courses, test history or any associated services.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@padhodelhi.com

Phone: 7838556253